Shipping Policy

Legal Disclaimer

The information provided in this Shipping Policy is for general informational purposes only and does not constitute legal advice. Shipping timelines are estimates and may vary due to factors beyond our control, including carrier delays, supplier availability, weather conditions, or high-demand periods. Lola Hair Extensions reserves the right to update this policy at any time without prior notice. We recommend customers review all policies carefully and contact us with any questions before placing an order.

Shipping Policy - last updated April 18, 2025

Processing & Shipping Times

At Lola Hair Extensions, we offer both custom order and in-stock hair options. Shipping times vary based on product availability:

Custom Color Orders

Custom-colored hair extensions are made to order and may require 3–4 weeks of processing time before shipment. These timelines are estimates and may vary slightly depending on volume and availability.

In-Stock Orders

For non-custom, in-stock hair, orders are typically processed and shipped within 5–7 business days. We do our best to fulfill orders promptly, but delays can occasionally occur due to restocking or high demand.

Local Pickup for OKC Stylists

If you're a stylist based in the Oklahoma City metro area, local pickup is available at:
Salon West Extension Bar
11607 S Western Avenue, Oklahoma City, OK
Pickup hours will be shared via email once your order is ready. Please wait for confirmation before arriving.

Shipping Methods

All shipped orders are sent via reputable carriers (e.g., USPS, UPS, FedEx) with tracking included. Shipping costs are calculated at checkout based on your location and order size.

Order Updates & Notifications

Once your order has shipped or is ready for local pickup, you will receive an email with tracking information or pickup instructions.

Important Notes

We are not responsible for delivery delays caused by carriers or incorrect shipping information provided at checkout.
All shipments are carefully packed and inspected before leaving our facility. If your package arrives damaged, please notify us within 5 business days.

If you have any questions about shipping timelines, availability, or local pickup options, feel free to reach out